Reinstall Problematic Software
Save and backup any files or settings you want to keep before uninstalling software. You may choose to keep your software profile and settings if the uninstaller provides this option. If you still want to use this software, you will need a working copy to install later.
Click 'Search' and enter "Add Remove Programs". You can also access Add/Remove Programs and Features from the windows 'control panel'.
Look for the software causing problems and select 'Uninstall'. If you do not see the software listed here proceed to the next step.
Visit the Windows Control Panel and open 'Programs and Features'.
Look for the software causing problems and select 'Uninstall'.
Reinstall Problematic Software
Scan all installation files before starting the installation process. It is not recommended to use software that is deemed malicious by Windows Defender or your antivirus program prior to install.
Right click on the file and select 'Scan with Microsoft Defender'. If the file is clean, proceed with installation.
Did you know?
32-bit and 64-bit Windows versions use different .dll files due to their distinct data handling methods. 64-bit Windows supports both types of .dll files for maximum compatibility.